Policies
Why I Do This
Because this world—seen and unseen—is radiant with correspondences. Because beauty is
sublime and never conventional. Because the shadows are deep and rich with gems.
Because this life deserves to be lived from the inside out.
This isn’t about forcing positivity or tidying life into neat narratives. It’s about dwelling imaginatively within our lives—awakening to the breath, the glance, the synchronicity we might have missed — and unveiling the poignant aliveness you always sensed was there.
Cancellation & Refunds
If you’d like to discuss your hopes before booking a full session, please reserve a
FREE INTRO CHAT.
Rescheduling: You may reschedule your session up to 48 hours before your appointment start time.
Refunds:
• If you cancel 7 or more days before your session, you are eligible for a 75% refund.
• If you cancel between 7 days and 48 hours, no refund is offered, but you may reschedule.
• If you cancel within 48 hours of your session or miss your appointment, the session is non-refundable.
Please note: I cannot offer refunds for completed sessions. The work we do together may be surprising, challenging, or not what you anticipated — and that’s part of its purpose. My role is not to provide easy answers; it’s about honest reflection, creative connection and supporting your exploration and internal fieldwork.
Booking & Session Details
You will receive a confirmation email from Calendly when you book.
You will then receive a ‘welcome’ email from me within 72 hours of your booking with instructions for your session.
Please provide me with some details/notes either when reserving your session or in reply to the ‘welcome’ email:
Notes should inform me of your needs/desired focus areas for our time together.
Please include your name, date, time and location of birth if you would like to include astrological insights in your Second Room session.
You are responsible for ensuring that your Zoom is tested and working correctly before the session.
I ask that you arrive on time so we can make the most of our work together.
I’m not able to extend sessions for late arrivals. If you’re more than 15 minutes late without notice, the session may be forfeited at my discretion, in which case payment is non-refundable.
Email Correspondence Between Sessions
While email updates between sessions are welcome, they are not included in the session fee and I may not always have time to respond.
To make the most of our work together, I encourage you to take notes on thoughts and insights after/between sessions. Bringing updates to a session will allow us to keep the work relevant and applicable.
Packages
If you purchase a package, I recommend scheduling sessions weekly, every two weeks or monthly to maintain a productive rhythm. I advise against leaving long gaps between sessions, as it can break the flow of our work together.
Packages of 3 sessions must be booked and completed within 3 months.
Exceptions may be considered if my availability precludes your booking.
Unclaimed or Missed Sessions:
If sessions remain unbooked after the deadlines above and I am unable to reach you, the package will be closed and remaining sessions will not be refunded.
If you wish to request a refund, please do so within 14 days of purchase.
Ethics
WHAT THESE SESSIONS ARE
(and Aren’t)
These sessions are not therapy, coaching or diagnostic in nature. They originate in my practice as an artist, grounded in embodied attention, symbolic thought and the creative process.
Sessions can complement, but are not a substitute for licensed mental health support. They are not designed to address crises or emergencies.
These sessions won’t provide:
Quick fixes
Easy answers
Predictions
A substitute for your own inner work
I meet you with my full attention, patience, and respect — please bring yours!
YOUR EMPOWERMENT
I aim to guide objectively, not instruct absolutely.
Sessions help you:
Explore options
Deepen understanding
Build your own strength
— not tell you what to do.
RESPECT & INCLUSIVITY
I welcome people of all backgrounds and identities and treat everyone with respect. Sessions are conducted in a way that prioritizes safety and comfort.
Female-identified clients only for bodywork sessions: For my personal comfort and safety, bodywork sessions are currently offered to female-identified clients only.
Pronouns: If conventional pronouns aren’t correct for you, please let me know.
SCOPE OF PRACTICE
I do not answer questions about legal, financial, or medical matters. Please consult appropriately trained professionals for these concerns.
Sessions center on your own experiences, responses, and personal growth, rather than anyone else’s.
I cannot, at this time, offer sessions to anyone under the age of 18.
Do not purchase a session on behalf of someone without their approval. Gift certificates are available.
I am not in the business of spinning fates or future-telling. Sessions focus on exploring possibilities and helping you imaginatively shape your life.
I encourage:
Active engagement
Reflection
Personal responsibility
If I realize that I am not the right professional for you, I reserve the right to close a session and offer a full refund.
confidentiality & Contact
Your personal information is kept strictly confidential.
I will never sell your personal information.
Occasionally, you may receive updates about UnSung Studio. You can opt out at any time.
I keep notes for professional reference. I will ask your permission before using any material related to you publicly.
Service Terms
Payment is through PayPal or Venmo, third party sites. Please familiarize yourself with their privacy and security terms.
UnSung Content
Virtually all of the imagery and wordsmithery on this site is original and the result of diligent work and care. Please credit and link to UnSung Studio if you use or reference anything I've provided here.
AGREEMENT
By booking a session or using this website, you acknowledge and agree to these terms.
THANK YOU!