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Policies

Cancellation & Refunds

If you’d like to discuss your hopes before booking a full session, please reserve a FREE INTRO CHAT.

Rescheduling: You may reschedule your session up to 48 hours before your appointment start time.

Cancellation & Refund Policy

  • Please cancel more than 48 hours before your session for a 75% refund.

  • Less than 48 hours before your session: Payment is non-refundable, as preparation for your session has likely begun. You are welcome to reschedule for a later date.

  • No-shows or missed sessions: Payment is non-refundable. You may book and pay for a new session.

    Please note: I cannot offer refunds for completed sessions. The work we do together may be challenging or not what you anticipated — and that’s part of its purpose. My role is not to provide easy answers; it’s about honest reflection, creative connection and supporting your exploration and internal fieldwork.


Booking & Session Details

You will receive a confirmation email from Calendly when you book.
You will then receive a ‘welcome’ email from me within 72 hours of your booking with instructions for your session.

If you have requested a session outside of the Calendly availability, I will respond to you within 3 business days. If I don’t, please send me a nudge! I have been known to drop balls.

Please provide me with some details/notes either when reserving your session or in reply to the ‘welcome’ email: Let me know about your hopes/needs and desired focus areas for our time together.

Please include your name, date, time and location of birth if you would like astrological insights included in your session.

You are responsible for ensuring that your Zoom is tested and working correctly before the session.

I ask that you arrive on time so we can make the most of our work together.
I’m not able to extend sessions for late arrivals. If you’re more than 15 minutes late without notice, the session may be forfeited at my discretion, in which case payment is non-refundable.

Email Correspondence Between Sessions
While email updates between sessions are welcome, they are not included in the session fee and I may not always have time to respond.

To make the most of our work together, I encourage you to take notes on thoughts and insights after/between sessions. Bringing updates to a session will allow us to keep the work relevant and applicable.


Packages

If you purchase a package, I recommend scheduling sessions weekly, every two weeks or monthly to maintain a productive rhythm. I advise against leaving long gaps between sessions, as that can break the flow of our work together.

Packages of 3 sessions must be booked and completed within 3 months. Exceptions to this may be considered if my availability precludes your booking.

Unclaimed or Missed Sessions:

  • If sessions remain unbooked after the deadlines above and I am unable to reach you, the package will be closed and remaining sessions will be forfeit.

  • If you wish to request a full refund, please do so within 7 days of purchase.

 

Ethics

WHAT THESE SESSIONS ARE

(and Aren’t)

These sessions are not therapy, coaching or diagnostic in nature. They originate in my practice as an artist, grounded in embodied attention, symbolic thought and the creative process.

Sessions can complement, but are not a substitute for licensed mental health support. They are not designed to address crises or emergencies.

These sessions won’t provide:

  • Quick fixes

  • Easy answers

  • Predictions

  • A substitute for your own inner work

I meet you with my full attention, patience and respect — please bring yours!

YOUR EMPOWERMENT

I aim to guide objectively, not instruct absolutely.

Sessions help you:

  • Explore options

  • Deepen understanding and skillful means

  • Build your own strength

Not tell you what to do. You are responsible for reaching your own conclusions.


RESPECT & INCLUSIVITY

I welcome people of all backgrounds and identities and treat everyone with respect. Sessions are conducted in a way that prioritizes safety and comfort.

Female-identified clients only for bodywork sessions at UnSung Studio: For my personal comfort and safety, bodywork sessions are currently offered to female-identified clients only.

Pronouns: If conventional pronouns aren’t correct for you, please let me know.

SCOPE OF PRACTICE

I do not answer questions about legal, financial, or medical matters. Please consult appropriately trained professionals for these concerns.

Sessions center on your own experiences, responses and personal growth.

I cannot, at this time, offer sessions to anyone under the age of 18.

Gift certificates are available.

I am not in the business of spinning fates or future-telling. Sessions focus on exploring possibilities and helping you imaginatively shape your life.

I encourage:

  • Active engagement

  • Reflection

  • Personal responsibility

If I realize that I am not the right professional for you, I reserve the right to close a session and will offer you a full refund.


confidentiality & Contact

Your personal information is kept strictly confidential.

I will never sell your personal information.

Occasionally, you may receive updates about UnSung Studio. You can opt out at any time.

I keep notes for professional reference. I will ask your permission before using any material related to you publicly.

Service Terms
Payment is through PayPal or Venmo, third party sites. Please familiarize yourself with their privacy and security terms.

UnSung Content
Virtually all of the imagery and wordsmithery on this site is original and the result of diligent work and care. Please credit and link to UnSung Studio if you use or reference anything I've provided here.

AGREEMENT

By booking a session or using this website, you acknowledge and agree to these terms.

THANK YOU!